Each brand of product you order will most likely come directly from the manufacturer. While you can pay for the shipping speed you want, each item will have it’s own processing time.
Each brand of product you order will most likely come directly from the manufacturer. While you can pay for the shipping speed you want, each item will have it’s own processing time.
If you already made your purchase and need to change your shipping address after the fact you must contact us with your order number and order details to change the address before it leaves the fulfillment center.
As long as you have an order number and your email address on file you can track your order here: https://versatilescientific.com/track-your-order/
We do not store your credit card information. If you select any save my credit card for future purchases options the card information will be saved on Stripe servers and protected under their security infrastructure.
Our products are currently only available in the United States of America, Canada, or the United Kingdom.
It depends on the items you have purchased. If you order contains products from multiple vendors your order is most likely going to arrive in different packages.
The return or exchange policy of each brand of product you order will vary with each manufacturer. Contact us if you need to make an exchange and will do our best to facilitate.
If you receive the wrong item please notify us immediately so we can correct any issues related to your order. Please email us at purchasing@versatilescientific.com or give us a call at (631) 731-3300.
All orders are checked by our team prior to being sent. If your order arrives damaged it most likely occurred during transit. If this occurs please send photos to info@versatilescientific.com along with your order number so we can rectify the situation.
That depends on where the order shipped from, always contact us a info@versatilescientific.com before shipping any items back.
Please call us at (631) 731-3300 or email us at info@versatilescientific.com.
Please contact us immediately with your order number and order details to change the address before it leaves the warehouse.
If you made a mistake on your order please reach out to us immediately so we can make the proper adjustment prior to it leaving the warehouse. Please call us at (631) 731-3300 or email us at info@versatilescientific.com.